Betting isn't just about winning — it's entertainment. Betmat believes that responsible play is what brings real enjoyment. Stay in control, respect your limits, and make the most of every moment.
Steps we've taken to protect you
You can set your own daily, weekly, or monthly deposit and betting limits. Once a limit is set, it applies automatically — there's no way to overspend.
You can take a break from your account for anywhere between 24 hours and six months. A permanent self-exclusion option is also available for those who want a longer-term break.
Only those aged 18 or above may create an account on Betmat. Age verification is mandatory at registration and before payments — minors are strictly prohibited from accessing the platform.
If you bet beyond your set limits or unusual patterns are detected, Betmat will automatically alert you via SMS and email. This helps you stay aware of your habits.
Our dedicated support team is available around the clock. For any concerns related to betting, you can reach us instantly via live chat or email.
Your full betting history, win/loss record, and spending stats are available in your account at any time. Review your habits and stay informed.
Responsible gambling means betting in a way that doesn't negatively impact your life. At Betmat, responsible gambling isn't just a rule — it's our philosophy. We believe betting is a form of entertainment, and it should be enjoyed as exactly that.
For many people in Bangladesh, betting is a source of entertainment. But when it becomes an addiction, it can seriously affect family life, work, and personal wellbeing. Betmat never wants any of our users to reach that point.
The core principles of responsible gambling are:
Betmat's Commitment: We will never encourage you to bet beyond your means. Every promotion and bonus offer we run is designed in line with our responsible gambling principles.
Problem gambling occurs when betting is no longer entertainment, but becomes a compulsive habit. It develops gradually and is often difficult to recognise in yourself.
In the Bangladesh context, many people begin betting more heavily due to financial pressure or social influence. Chasing losses after a losing streak is the most dangerous trap of all.
Common causes of problem betting:
Research shows that most problem bettors don't initially realise they need help. That's why it's important to regularly check in with yourself and seek support when needed.
Betmat puts you in full control — you decide how much you play. You can easily access the following tools from your account settings:
Tips: Once safety tools are activated, they aren't easy to undo — and that's exactly what makes them effective. Set your limits today to protect yourself; better to be cautious now than regretful later.
Betmat firmly believes that betting is for adults only. We have multiple layers of verification in place to protect minors.
Advice for parents:
If a minor attempts to create an account on Betmat and we detect it, the account will be immediately closed and any deposited funds will be returned.
Ask yourself the questions below. If you answer "yes" to most of them, it may be time to seek help.
Admitting there's a problem isn't a weakness — it takes courage. Thousands of people have sought help and returned to normal life. You can too.
Reach Out for HelpRead each question carefully and answer honestly:
Have you ever bet more than you could afford and regretted it afterwards?
Have you tried chasing losses by placing bigger bets after a losing streak?
Tried to stop betting but couldn't?
Has betting caused problems with your family, work, or studies?
Have you hidden your betting from family or friends because you knew it would upset them?
Have you borrowed money or taken on debt to cover your betting?
Do you feel restless or uncomfortable when you're not betting?
If more than 3 answers are "Yes": Please reach out to us. It's not a sign of weakness — it's the right thing to do. We won't judge you; we're here to help.
Use Betmat's responsible gambling tools
Set the maximum amount you can deposit within a given time period.
Set a daily time limit for how long you spend on the platform.
Temporarily or permanently close your account for a set period.
If you notice these signs, don't wait — take action now
Thinking about betting constantly and struggling to focus on daily tasks
Hiding your betting from family or friends
Feeling angry, frustrated, or depressed after a loss
Borrowing money or taking on debt to fund your betting
You want to stop betting but keep coming back
Betting is affecting your sleep, eating, or health
Needing to place bigger and bigger bets to feel the same excitement
Feeling restless or irritable when not betting
Spending money on betting instead of essential household expenses
If you identify any of these signs, follow the steps below
Every step you take brings you closer to a safer, healthier life. Remember, asking for help isn't losing — it's the real victory.
Start by acknowledging that you need help. That honest admission is the first step toward change.
Enable deposit limits or self-exclusion from your account settings. It will protect you immediately.
Email us at support@betmat.app or reach us via live chat. Our specialist team will assist you with complete confidentiality.
Telling someone close to you gives you emotional support and means you don't have to face it alone. Social support plays a major role in recovery.
During time away from betting, pick up a new hobby, exercise, or spend time with family. Building new habits helps break old ones.
What our users want to know
Join Betmat and enjoy a safe, enjoyable betting experience using our protection tools.